How to help

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Rescue Operations

National Disaster Coordinating Council (NDCC) (+632-9125668, +632-9111406, +632-9115061, +632-9122665) Help hotlines: (+65 734-2118, 734-2120) [email protected]

Philippine Coast Guard (+632-5276136)

Air Force (+63908-1126976, +632-8535023)

Metro Manila Development Authority (136)

Marikina City Rescue (+632-6462436, +632-6462423, +632920-9072902). To check for missing relatives call  Marikina City Hall 646-1634 or 646-2360.

Pasig Rescue Emergency Number (+632-6310099); Pasig Mayor Eusebio gave his cel number for urgent messages of help and rescue : 09189275074

Quezon City Rescue (161)

San Juan City Hall Command Post (+632-4681697)

Bureau of Fire Protection Region III (Central Luzon) Hotline: (+63245-9634376)

Senator Dick Gordon (+639178997898, +63938-444BOYS, +632-9342118, +632-4338528)

Senator Manny Villar (+639174226800. +639172414864, +639276751981)

Civil Society/ Media

Philippine National Red Cross (143, +632-5270000)

Philippine National Red Cross Rizal Chapter operations center hotline: (+632-6350922, +632-6347824)

Go to GMA Facebook page & post complete addresses and names of people in need of immediate help.

The Philippine Daily Inquirer is launching a relief drive for the victims of Tropical Storm “Ondoy,” in partnership with the Philippine National Red Cross, Ronald McDonald House Charities, Assisi Foundation and the Sagip Buhay Foundation. Donations in kind, such as instant noodles, canned goods, formula milk, blankets and clothes, are urgently needed.

These may be brought to the Inquirer office at 1098 Chino Roces Ave. corner Mascardo and Yague Streets, Makati City, and to any of its classified ads branches, and to any McDonald’s branch within Metro Manila. For questions and other concerns, please call 8978808 loc. 260 and look for Megi Garcia.

ABS-CBN Typhoon Ondoy Hotline: (+632-4163641)

Jam 88.3: (+632- 6318803) or SMS at JAM (space) 883 (space) your message to 2968

GMA Kapuso Helpline: (+632-9811950-59)

Sahana Disaster Management System needs IT volunteers. Email [email protected].

Makati Medical Center (MMC), Cardinal Santos Medical Center and PLDT of the Metro Pacific Group of Companies will be conducting a week-long medical mission in areas adversely affected by Typhoon Ondoy.

Makati Medical Center will cover the Cainta/Rizal area, Cardinal Santos Medical Center will handle the Pasig area and PLDT will assist the Marikina area. Doctors and personnel will be deployed to provide consultations and distribute medicines at designated evacuation center in these areas.

MakatiMed’s Health Services Program (HSP) center, located at the ground floor of the hospital, will be open 24/7 this entire week to assist typhoon victims.

To become a volunteer, please submit your name and contact details to Dr. Victor Gisbert at 0917-8922807 or Dr. Johnny Sinon at 0917-5261345.

For donations, in cash or in kind, please send your contributions to Ms. Jocelyn or Ms. Fatima at the Social Services Office, Ground Floor, MakatiMed, Amorsolo St., Makati or call 8888-999 locals 7124 and 7104.

Rubber Boat, 4—4 Trucks, Chopper Requests

NCRPO (+632-8383203, +632-8383354)

Private citizens who would like to lend their motor boats for rescue please call emergency nos: +632-9125668, +632-9111406, +632-9122665, +632-9115061)

You can also text (+632917-4226800 or +632927-6751981) for rescue dump trucks.

For those who are able to lend 4—4 trucks for rescue: Please send truck to Greenhills Shoppng Center Unimart Grocery to await deployment, Tel No. (+632920-9072902).

Petron & San Miguel Corporation are lending choppers for rescue operations, call/text: (+632917-8140655) ask for Lydia Ragasa

Power Supply

Meralco (+63917-5592824, 16211, +63920-9292824) If you want service cut off to your area to prevent fires and electrocution.

Relief Aid and Donations


Donations of heavy duty flashlights needed for rescue operations in Cainta area. Contact Cielo at (+632918-8824356)

Businesses/ Commercial Establishments

Aranaz Stores in Rockwell & Greenbelt is accepting donations of any kind for Payatas communities affected by Ondoy

Aunt Genie’s Breadhouse in Cebu – 1279 Talamban, Cebu City In front of the Talamban Sports Complex – drop off point
Binalot at Greenbelt 1, call Tetchie Bundalian at (+632922-8573277)

Brainbeam Events, Inc. 2/F MB Aguirre Cornerhs Bldg,15 Pres Ave cor Elizalde Sts, BF Homes Pque across the old Caltex in BF. Will accept relief goods.

The Coffee Bean & Tea Leaf will be accepting canned goods, water, clothes, blankets, towels, medicine, and emergency supplies (no cash) in all our branches on behalf of the victims of Typhoon Ondoy starting today until Friday. Your generosity will be much appreciated during this difficult time for our brothers and sisters in need.

Every Nation, FORT will accept donations for Red Cross esp. purified water, canned goods, and infant formula. Location @ 32nd St cor University Pkwy across Market Market.

Junior Chamber International Manila Baypark Tent, Roxas Blvd. will accept goods starting Monday.

Luca stores (Rockwell, Shang-rila, Eastwood, or GA towers): Send your old clothes & donations (no cash pls).

Manor Superclub, Eastwood City will accept goods and other emergency items starting Sunday at 10 am.

Ministop IBARRA (Espana cor. Blumentritt, Sampaloc Manila) is also accepting relief goods, Food (non-perishable goods only) Clothing, Medicines, Beds, Pillows, Blankets, Emergency Supplies to help Typhoon Ondoy victims.

Moonshine boutique in Rockwell also accepting relief good to help Ondoy victims in Marikina and Cainta.

Myron’s Greenbelt will accept relief goods

Papemelroti stores in 91 Roces Ave. / Ali Mall Cubao / SM City North EDSA / SM Fairview / SM Megamall / Glorietta 3 in Makati / SM Centerpoint / SM Southmall are accepting relief goods (canned goods / milk / bottled water / clothes NO CASH pls.)

PowerPlant Mall accepting donations for ABS-CBN foundation. Dropoff at admin office, P1 level.

R.O.X. Recreational Outdoor eXchange is accepting donation for relief good for Typhoon Ondoy victims. You can bring it in the store located in B1 building Bonifacio High St., Tel. No. (+632-8564638/39)

Shell gas stations – drop off point

Total gas stations- drop off point for relief goods.
Petron – drop off point for relief goods.

Team Manila stores in Trinoma, Mall of Asia, Jupiter Bel-Air and Rockwell shall be accepting relief goods (Canned Goods, Ready-to-drink Milk,Bottled Water and Clothes) for distribution by Veritas.

Whitespace 2314 Chino Roces Ave Ext as a Makati drop-off for relief goods.
Jollibee branches in Metro Manila – drop off point for relief goods.

McDonald’s branches in Metro Manila – drop off point for relief goods.

Government/ Civil Society/ Movements

Operation Tulong Relief Operations: Clare Amador (+639285205508) or Jana Vicente at +639285205499). Drop off for relief donations is at Balay Expo Center across Farmers Market Cubao. e operational again tomorrow, 8:00am, at the following hubs: Cubao – Cubao Expo Centro (the old Seafood Resto), EDSA corner Gen. MacArthur, Araneta Center, QC. Makati – White Space, Pasong Tamo Ext., Makati (near BMW). We urge students to come and help. We need candles, matches, clothes, blankets, salt, cooking oil (in sachets). Please spread! Thanks!

People can now seek financial help and assistance from PAG-IBIG Fund: Call 724-4244.

In Cebu City, PLAN ONDOY now mobilized by the Rotary Clubs in Cebu. Drop off centers in Cebu: Julie’s Bakeshops, Andorra Tiles office.

Victory Fort is opening its doors to those affected by the typhoon. Call 813-FORT.

ABS-CBN through Banco de Oro account number 56300-20111 account name: ABS-CBN Foundation Incorporation
Akbayan’s taking donations, call 433-69-33/433-68-31 to donate or volunteer.

Citizens Disaster Response Center (CDRC): Relief goods for typhoon victims being accepted at 72-A Times St., West Triangle, QC. Tel (+632-9299820/22)

Corporate Network for Disaster Reponse bank account no. 0031 0654 02 BPI Ayala Paseo Branch for cash donations
Sen. Kiko Pangilinan is accepting donations @ AGS Bldg Annex, 446 EDSA Guadalupe Viejo. Contact Vina Vargas at (+632917-8081247)

Kabataan Partylist – Drop off donations or volunteer at 118-B Sct. Rallos QC. 09266677163 or [email protected]

Luzon Relief: Donations can be brought to RENAISSANCE FITNESS CENTER, 2nd Floor, Bramante Building, Renaissance Towers Ortigas, Meralco Avenue, Pasig City starting MONDAY (Sept.28) / 9am  7pm Contact Person: Warren Habaluyas (+632929-8713488) or email at [email protected]

Miriam Quiambao drop off point: One Orchard Road Building in Eastwood, or message for more details.

Move for Chiz is asking for volunteers and donations at Bay Park Tent, along Roxas Blvd., beside Max Restaurant and Diamond Hotel in Manila, or at Gilas Minipark at Unang Hakbang St., Gilas Q.C.

Operation Rainbow (Zac Faelnar Camara) at Ayala Alabang Village needs Canned Goods, Ready-To-Eat Food, Bottled Water, Ready-To-Drink Milk/ Juice, Clothing, Blankets, contact (+632-4687991)

Philippine Army Gym inside Fort Bonifacio or GHQ Gym in Camp Aguinaldo are now distributing donations for Ondoy Victims.

Relief Efforts for Pasig at Valle Verde 1 Village Park, contact (+632916-4945000, +632917-5273616)
Relief Operations Center at AGS Annex, #446 EDSA Guadalupe Viejo after PET Tower contact Ares at 0917.855.4935 or Rachel at 0918.924.1636

Sagip Kapamilya hotlines (+632-4132667, +632-4160387) #13 Examiner St. West Triangle, QC. and Scout Mayoran, cor. Morato, near Alex III.

Tulong Bayan hotlines for donations and volunteers are (+632908-6579998) Marilyn, (+632939-3633436) Jenn (+632-9137122, +632-9136254 & +632-9133306). e operational again tomorrow, 8:00am, at the following hubs: Cubao – Cubao Expo Centro (the old Seafood Resto), EDSA corner Gen. MacArthur, Araneta Center, QC. Makati – White Space, Pasong Tamo Ext., Makati (near BMW). We urge students to come and help. We need candles, matches, clothes, blankets, salt, cooking oil (in sachets). Please spread! Thanks!

TXTPower now accepts donations via SmartMoney 5577514418667103, GCash 09179751092 and Paypal

World Vision partners with Phil Coast Guard and kind individuals for relief distribution to 3k families. Call (+632-3747618 local 242) or text (+632917-8623209) to help.

Worldvision Foundation is also accepting donations/volunteers to pack relief goods in QC. For $-donations, BPI:USDacct #4254-0050-08

Religious/ Schools & Universities

Assumption College San Lorenzo is now accepting donations. Please drop them off at the AC guardhouse.

Ateneo de Manila University is now accepting donations for the victims of Ondoy. Donations can be dropped at MVP Lobby. For those stranded/those who need help: To all students who need help or know of people who need help. Please text the name, location, and contact number to (+6329088877166). ATENEO, which is now an open shelter, accepts refugees. Call (+632917-8952792)

Caritas Manila Office at Jesus St., Pandacan Manila near Nagtahan Bridge (+632-5639298, +632-5639308)
CCF St Francis Mall, Ortigas is now accepting goods for donation.

CFC Center Ortigas is now open for donations in cash or kind. Call (+632-7270682 to 87) or text (+632922-2542819)
De La Salle University-Manila – The Sagip Metro relief operation will start to accept donation for Ondoy victims starting Monday @ 8:30 am. Please bring goods to the South Gate of DLSU-Manila.

De La Salle Zobel will be accepting donations tomorrow at Gym 5 (Near Gate 7 in Molave St.)

DLSU Medical Center will accept canned goods, blankets, clothes, water. Location is at Congressional Avenue, Dasmarinas, Cavite. Telephone lines are at(02) 844-7832 and (046) 416-4531

Hillsborough Village Chapel: Water, blankets, shoes, and clothes may be sent to Hillsborough Village Chapel in Muntinlupa City. These will go to families whose houses were washed out in the nearby sitios.

La Salle Greenhills for Greenhills/Mandaluyong/San Juan Area, if you want to help out with the rescue and relief operations, you can drop off your donations (clothes, food, etc..) at LSGH Gate 2 or volunteer from 9am to receive, sort, repack the donations.

Our Lady of Pentecost Parish (+632-4342397, +632-9290665) per Gabe Mercado, donations are very much welcome. The Parish is located at 12 F. Dela Rosa corner C. Salvador Sts., Loyola Heights, Quezon City.

Playschool International in Better Living is open to receive relief goods. Feel free to drop it there for your convenience. No Cash Pls.

Radio Veritas at Veritas Tower West Ave. Cor EDSA (+632-9257931-40)

Simbahang Lingkod ng Bayan Task Force Noah, a disaster response arm of the Jesuits, is accepting donations. Please drop it off sa Ateneo Cervini Dorm.

St. James Church Multi-Purpose Hall – Drop off point

St. Pedro Poveda College is now accepting relief goods. call the Social Action Center 6318756 loc. 121

UA&P Please contact Dae Lee [SEB EVP] @ 09178323533 needs donations and volunteers.

UP College of Arts and Letters (CAL) is accepting goods and cash. Donation center at CAL/text 0929-6454102.

UP Diliman USC is collecting food, clothing and/or cash. Contact TITUS 09178001909, JOSE 09273056607 and TIN 09154906106

Katipunan Avenue. Contact Erica Paredes at (+632917-4741930) they need bread, packed juice, sandwich filling (tuna, chicken, anything) You can help her make them, deliver the sandwiches to her house, or help her distribute! Call for more details.
Xavier School in San Juan is now accepting donations, please bring to Multipurpose Center (MPC).

Private Citizens


5729 Calasanz St., Olympia Makati City or call for pick up at (+632-5017405 or +632-7290530) c/o Omel Santos


Accepting relief goods in SOUTH AREA. Please contact Anne at (+632915-2854240)

Karen Ang
3 Kagandahan corner Kabutihan Streets, Kawilihan Village, Pasig 0920-9520900 Will forward donated relief goods to Red Cross



– donations can be dropped off at the ABSCBN Baguio Office

– donations are also accepted at the Baguio Convention Center Executive Room from 10am til 4pm starting tomorrow til Friday. Volunteers are urged to come.

– Organizing a soup kitchen. Baguio donating vegetables to arrive via Victory Liner. Contact Dave at 09178396179.


– Red Cross Bulacan accepts donations. It is located in Malolos Bulacan, near Bulacan capitol


– send your donations to the kkp office in xavier university, ATENEO DE CAGAYAN.


– DLSU-Dasmarinas is also accepting donations, pls proceed to the 2nd floor of SBC Building


– DE LA SALLE LIPA is now accepting your donations, drop off point is at the college lobby.


– details on how you can donate are on noelle’s blog or the living for a cause blog.


– For your donations, drop off center is at the Coliseum in the University of St. La Salle. 435-3857

– CAFE BREIZH wil be a drop off center for donations. text 09193651101 for details.


– ATENEO DE DAVAO is accepting in kind donations for ondoy. drop off at the samahan office in jacinto campus.

– BANTAY BATA 163 davao located at matina,davao city is also a drop off point for any in-kind donations.


– ATENEO DE ZAMBOANGA is accepting donations. You may bring them to the SACSI office. Look for Alma Curesma, 991-0871, loc 2224 or 2225.

People Tracker (using your phones, get your friends and family to turn on their finderservice for you)

FINDERSERVICE. For Smart, text wis <your name> <your mobile> to 386.
FINDERSERVICE. For Globe, text find <your name> <your mobile> to 7000.

Helping the Red Cross

Red Cross Load Donations: Right now the easiest way to make donations from the seat of your chair is via mobile phone load. The Red Cross Rescue and Relief Operations. Text: RED<space>AMOUNT to 2899 (Globe) or 4483 (Smart)

SMS: text RED to 2899 (Globe) and 4483 (Smart)
G-Cash: text DONATEAMOUNT4-digit M-PINREDCROSS to 2882 Paypal, Smart Money (5577-5144-1866-7103), G-Cash (0917-9751092) funds collected will be given to the Philippine National Red Cross

Please send cash or check donations to the PNRC National Headquarters in Manila. Checks should be made payable to The Philippine National Red Cross. They can arrange for donation pick-up.

METROBANK Port Area Branch
Peso Acct.: 151-3-041-63122-8
Dollar Acct.: 151-2-151-00218-2
Type of Acct. : SAVINGS
Swift Code: MBTC PH MM
Peso Acct.: 4991-0010-99
Type of Account: CURRENT
Dollar Acct.: 8114-0030-94
Type of Account: SAVINGS
Swift Code: BOPI PH MM

Note: For your donations to be properly acknowledged, please fax the bank transaction slip at nos. +63.2.527.0575 or +63.2.404.0979 with your name, address and contact number.

For Credit Cards: Please fax the following info to +632.404.09.79 and +632.527.0575: Name of card member, billing address, contact nos. (phone & mobile), credit card no., expiration date, CCV2/ CVC2 (last three digits at the back of the credit card), billing address, amount to be donated. For online donations you may also visit our website at .

Most urgent needs

Food items: Rice, noodles, canned goods, sugar, iodized salt, cooking oil, monggo beans and potable water
Medicines: Paracetamol, antibiotics, analgesic, oral rehydration salts, multivitamins and medications to treat diarrheal diseases

Non-food items:
Bath soaps, face towels, shampoo, toothbrush, toothpaste, plastic mats, blankets, mosquito nets, jerry cans, water containers, water purification tablets, plastic sheetings, and Laundry soap

FOR THOSE OUTSIDE THE COUNTRY WHO WANT TO DONATE: has set up a paypal account for donations. Your money will be forwarded to Red Cross.
Kapuso Foundation is also accepting credit card donations.
2/F GMA Kapuso Center
Samar St. cor. 11th Jamboree St. Diliman, Quezon City
Call 9827777 loc. 9901/9904/9905.
accepts relief goods and cash

for those in SYDNEY, AUSTRALIA:

– You can deliver relief goods to 303/5 Stromboli Strait, Homebush Bay 2127. You can also contact through Twitter at @allorange if you want to arrange for a pick up in the city.

for those in TORONTO, CANADA:

– Pinoys in Toronto are spearheading efforts to help, visit this website for details.

for anyone in the UNITED STATES:

– visit the abs-cbn foundation website for details.

– you can also call 1-800-5272820

In Kind donations


Please send in-kind local donations to The Philippine National Red Cross National Headquarters in Manila. They could also arrange for donation pick-up.


1. Send a letter of intent to donate to the PNRC
2. A letter of acceptance from PNRC shall be sent back to the donor
3. Immediately after shipping the goods, please send the (a) original Deed of Donation, (b) copy of packing list and (c) original Airway Bill for air shipments or Bill of Lading for sea shipments to The Philippine National Red Cross National Headquarters c/o Secretary General Corazon Alma de Leon, Bonifacio Drive, Port Area, Manila 2803, Philippines.


The news is grim. People on their roofs, people losing their homes, loved ones separated, refugees everywhere, the most recent report is 5,000 people stuck in the Trinoma Mall in Quezon City. I have yet to confirm this but have heard this is the worst deluge since 1967; PAGASA reported that in three hours, as much rain as normally falls in two weeks soaked the Metropolis. Reports from the rest of Luzon -with most of Luzon’s provinces, including the National Capital Region placed under a State of Calamity by the President- are only now trickling in. Rescue and relief efforts over the years have gotten increasingly efficient, but this is one of those events that happen so suddenly, no one can possibly prepare for it.

Fellow bloggers may want to help on collating specific types of information they encounter online: appeals for rescue, traffic/flood updates, places to send relief goods, power failures, etc. This allows relief workers and media to focus on who needs help, while avoiding the risk that the ones who get rescued are those whose appeals are reTweeted most often, while others asking for help get overlooked, for example.

You will be a big help by collating information because relief/rescue workers and media can then periodically refer to your blogs to help evaluate what’s going on and what still needs to be done. Numbers are being collated here and in Sour Politics and Random Salt.

At a time like this, there is so much human compassion and so much frustration, too. So even if it’s by means of this small, online way, we can all pitch in.

See entries in Teacher Ria, in dvdtymo, Philippine Technology Blog, etc.

Some photos/videos shared by people online:

( Park 9 Alley, where the Barangay Hall of Loyola Heights is located)

(above: underpass along Ayala Avenue, Makati City)

( Burgos Circle at Fort Bonifacio)

(above: Katipunan Avenue, Quezon City)

(above: Gen. de Jesus St. between Xavier and Jo-Liza, Little Baguio, San Juan City)

(Wilson Street, Greenhills, San Juan City)

(Taft Avenue, Manila)

(Araneta Center, Cubao, Quezon City)

Manuel L. Quezon III.

115 thoughts on “How to help

  1. Hi po… I have and I did earlier 9/28 morning – but I havent received any response from them yet…

  2. It takes a while for relief goods from abroad. We urge all overseas Pinoys to do the right thing, please donate money to Philippine National Red Cross.

    Thanks, Manolo for staying awake overnight.

  3. beware pala of unscrupulous ppl posting bank accounts which they claim are accounts of agencies and TV stations… it’s so easy to cash in, post your bank account, and claim it is RED cross’
    (sorr if this warning has already been posted. just too lazy to read the whole thread)

    also, natawa lang ako kay Teodoro
    sayang ka doods! this is your golden opportunity to shine, nabutaw pa! tsk, tsk. bad NDCC. may mga namamatay na daw sa mga di pa nare rescue? jesus christ!

    si Chavit may submarine di ba? baka pwedeng ma enlist?

  4. It was a sight at Xavier School in Greenhills yesterday. Cars carrying relief goods had to line up to get inside, there were even trucks, along the way we saw a CRV loaded to the hilt with boxes of noodles, can goods, etc., go pinoy!

  5. ramrod it was like that in so many places, on so many levels. but so hard to keep up: misery has expanded greatly in laguna and bulacan,zambales, too and the people in cotabata are worried offficial relief funds are running out, they’ve been flooded for months.

  6. I heard from a colleague who bought generic doxycycline yesterday and it was prices at P89!!! Is this legally allowed? If not, which government agency should this be reported to?

  7. From: CFC Ugnayan Multimedia Center
    Date: Tuesday, September 29, 2009, 7:45 PM

    Dear brothers and sisters,

    Our Youth for Christ have volunteered to form cleaning crews that will be deployed to help our brethren whose homes were submerged in water and mud. We are therefore issuing an appeal for those who have HIGH PRESSURE WASHERS to please lend them to us .

    This is an urgent need. Please contact us at this email address or proceed directly to the CFC Home Office. We shall issue acknowledgment receipts to ensure that your washers are returned to you as soon as the cleaning jobs are accomplished.

    Thank you so much for your prompt response to our appeals. We are now consolidating all the reports and will shortly issue a bulletin on cash donations and material donations received and on relief goods distributed. God bless us all.


  8. I found this blog site from a GMA article. I’ve been trying to read updates from Morris, Minnesota-USA. I haven’t been in the Philippines since 2001. I would love to visit sometime again! Praying..God protect & bless you all!

  9. My name sounds Filipino, but I am not. I live in Virginia, USA. I studied meteorology, but don’t practice it. I am also a fervent Catholic. I will forward a message from you to the people on my e-mail list. Please let me know how people in the USA can help. Also, I work in the Catholic homeschooling apostolate. For those who can’t send kids to school because of the calamities, we may be able to help you.

    On another note, Typhoon Parma is getting very powerful and is heading for northern Luzon. Will hit around Guardian Angels’ feast day. Please pray to the Guardian angel of the Philippines.


  10. Helping Ondoy victims thru other means:

    To help victims of Typhoon Ondoy, JT Hallarces Autoworks is offering up to 30% discount on all auto repairs of cars damaged by the flood in Mandaluyong and Pasig. Services include complete repair and general detailing.

    For more information, please contact:

    JT Hallarces Autowork
    17 Dalisay St., Mandaluyong City
    Tel: 357-4804 (Jt) or 0908-8854779 (Emer)

    Near Mandaluyong City Hall and Tivoli Garden Residences located along Coronado St.

    Just clik map thru link below and follow San Franciso Road down to locate Dalisay St.: More

  11. Somebody want to give a help…
    tel.(+32)493 608193

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